Frequently Asked Questions

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General Questions

What is Sách Việt opening hours?

We open by appointment only. Please contact us in advance by sending a message to 281-773-5954 or https://www.facebook.com/sachvietus

How can I cancel or change order?

Please call/message us immediately. We usually ship the books out in an hour after you place the order.Sometimes it will take more than an hour to find the right books for you, but still, please call 281-773-5954 ASAP.

Can I pick up the books in person?

Yes, you can pick up the books in person. Please choose a shipping method during check out, put in the order a note, text 281-773-5954 RIGHT AWAY and we will refund you the shipping fees when you pick the goods up.

How will I know my order has been shipped?

You will receive an email and a text message from Sách Việt with the tracking number when we have processed your order. You can also check your order status by logging in to your account from our website.

How Can I Return a Product?

Please call us as soon as you receive the books. We only accept returns if the book(s) are sent out wrong or badly damaged. We also only accept returns 3 days after you receive the books so please check the books/package right away.If it has gone past 3 days, no returns are accepted.

I have more questions!

Please contact us via text 281-773-5954 or https://www.facebook.com/sachvietus. We will update this article occasionally to answer all your questions.

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